Terms of Service
Last updated: January 1, 2026
These Terms of Service ("Terms") govern your access to and use of the cloud hosting, compute, and managed IT services (collectively, the "Services") provided by Cloudang Network LLC ("Cloudang," "we," "us," or "our"). By accessing or using the Services, you agree to be bound by these Terms.
1. Acceptance of Terms
By ordering, accessing, or using any of our Services, you represent that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Acceptable Use Policy (AUP). If you do not agree to these Terms, you must not use the Services.
2. Eligibility
You must be at least 18 years of age and capable of entering into a legally binding agreement to use the Services. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
3. Services and Availability
Cloudang provides cloud VPS hosting, dedicated compute resources, and managed IT services. While we strive to maintain a 99.9% network uptime, the Services are provided on an "as is" and "as available" basis. We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice.
4. Account Responsibilities
You are responsible for:
- Maintaining the confidentiality of your account credentials.
- All activities that occur under your account.
- Ensuring that your use of the Services complies with all applicable laws and regulations.
- Promptly notifying us of any unauthorized use of your account.
5. Acceptable Use
Your use of the Services is subject to our Acceptable Use Policy (AUP). Prohibited activities include, but are not limited to, sending spam, hosting malicious content, conducting DDoS attacks, or engaging in any activity that disrupts the integrity or performance of our network.
6. Payment and Billing
Fees for the Services are set forth on our website or in a separate order form. You agree to pay all applicable fees in a timely manner. Late payments may result in suspension or termination of your Services. All fees are non-refundable unless otherwise stated in writing.
7. Intellectual Property
All software, technology, and content provided by Cloudang in connection with the Services are owned by Cloudang or its licensors and are protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Services solely for your internal business purposes.
8. Limitation of Liability
To the maximum extent permitted by law, Cloudang shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Services.
9. Indemnification
You agree to indemnify and hold harmless Cloudang Network LLC and its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses arising out of your use of the Services or your violation of these Terms.
10. Termination
We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will cease immediately.
11. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New Mexico, United States, without regard to its conflict of law provisions.
13. Contact Information
If you have any questions about these Terms, please contact us at:
Cloudang Network LLC
1209 MOUNTAIN ROAD PL NE # 5871
ALBUQUERQUE, NM 87110
Email: info@cloudang.com